Written down once
What gets said in the chat goes into the CRM there and then, with the details exactly as the customer gave them.
INTEGRATION · HUBSPOT
Webchat
WhatsApp
Instagram
Email
The conversation gets answered and written into HubSpot
Connect your portal and choose what the agent may do: find the contact, create or update it, open the deal with its company or open the support ticket. Every record arrives with the conversation attached.
Start 30 days free Then from €55/month (VAT included). Cancel anytime.Webchat
WhatsApp
Instagram
Email
WHAT YOUR TEAM GAINS
Every conversation reaches HubSpot already written up
Enquiries arrive at any hour and through every channel, and all of them end up in your portal with their contact, their record and their context.
You know who is writing
The agent recognises your long-standing customer and answers with their history in front of it from the first message.
One record per person
Whether they write from the website or from WhatsApp, the agent finds their record and completes it instead of opening another one.
Deals show up on the board
Every opportunity lands in its pipeline and its stage, right where your sales team looks for it.
AVAILABLE ACTIONS
What the agent can do in your HubSpot
Five actions, each one switched on or off from your panel. The agent only does what you enable.
01
Finds the contact by email
Before answering, it checks in HubSpot whether whoever is writing is already in your portal.
02
Finds them by phone number
On WhatsApp there is no email address, there is a number. The agent searches by it and picks up the same history.
03
Creates or updates the contact
If they are not there, it creates them. If they are, it fills in what was missing without leaving a duplicate behind.
04
Opens the deal with its company
It creates the opportunity, links it to the contact and to its company, and places it in your pipeline so it shows up on the sales board.
05
Opens the support ticket
Subject and content taken from the conversation, in the pipeline and the stage you choose, linked to the contact who asked.
HOW IT WORKS
One conversation, one record
An example of an enquiry that ends up in HubSpot without anyone typing anything.
Your support agent
Online
Track my order
Talk to a person
Return an item
Type your question…
arrow_circle_right
CLEAR LIMITS
What it writes on its own and what stays with your team
The agent writes it
- Contacts, with the details from the conversation
- Deals, with their company and their stage
- Tickets, with the conversation attached
Your team decides it
- Which permissions the portal grants
- Which actions stay switched on
- How each opportunity is closed
START RISK-FREE
Your first agent, ready in minutes
Try Aizy for 30 days. We help set up your agent, load knowledge and connect your channels.
- Consistent answers in your brand tone.
- Shorter response times and happier customers.
- More time for complex, high-value conversations.
- Reduced operational load in support teams.
FAQ
Frequently asked questions
Which fields does it fill in?
First name, surname, email, phone and company on the contact; subject and content on the ticket; name, company and stage on the deal. Each record also carries a note with the conversation.
Can I let it read but not write?
Yes. Searching for a contact and creating one are separate actions: you can leave the search on and everything that writes off.
What if HubSpot is slow to answer?
The conversation carries on as normal: your customer is attended to just the same and the incident is logged so your team can review it.
Do I need a HubSpot developer?
No. You connect the portal from the Aizy panel and switch on the actions. There is nothing to install in HubSpot and nothing to program.